Home Login FAQ

How Does RentReadReturn Work?

  1. After signing up, login to your member account using you e-mail address and password. Click on the "Add Books to My List" button and start making a list of your favourite reads.
  2. We ship the books from your list right to your door.
  3. Return your books and we send you more - it's that easy!

Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player


Our most popular plan is the 5 books at-a-time plan for just $27.95 (plus applicable taxes) per month. This plan offers members unlimited book rentals each month, and you always keep at least 2 books while you are waiting for new ones to arrive. Shipping is free both ways! There are no late fees or due dates!

Which plans can I choose from?

Casual Reader 3 Books at-a-time Unlimited Books per Month! $23.95 per month
(first month $12.95)
Book Worm 5 Books at-a-time
Most Popular Plan!
Unlimited Books per Month $27.95 per month
(first month $15.95)
Family of Readers 7 Books at-a-time Great for the whole family!

Unlimited Books per Month $31.95 per month
(1st month $19.95)
Voracious Reader 11 Books at-a-time
Never be without a book
Unlimited Books per Month $39.95 per month
(1st month $24.95)

What is the selection like?

We offer our members access to a wide range of titles - everything from new releases to classics, and a special selection of children and teens books. We offer our members the ability to choose books from the comfort of their homes and fast, free delivery.  If you do not find the book you want in our list, simply send the title and author to requests@rentreadreturn.com and if it meets our criteria and is in the top 10,000 list, we will get that book for you – no problem!

Our website is available 24 hours a day to guarantee that you are able to choose your books when you want.

Are there late fees or due dates?

No! With RentReadReturn.com you can keep the books for as long as you wish!  As long as your account remains in good standing we will never ask you to return the books in your possession. There are no late fees or due dates. This means you can enjoy your books for as long as you would like (or return them as quickly as you would like) without the hassle of returning it to your local library. As a member of RentReadReturn.com you can be assured that there are no hidden fees or extra charges.

How does the free shipping work?

We pay all the shipping charges. It's simple: once you select your books they will arrive at your door on average within 2 to 3 business days depending on where you reside in Canada. Once you have finished reading at least 2 books, you simply mail them back to us in the postage-paid package we sent your shipment in. Once we receive the return we will send your next selections out the same day. With RentReadReturn shipping is always free both ways.

How fast will I get my books?

We ship all of our books via Business Expedited class mail through Canada Post. Your selections are mailed out the day we receive them. On average it takes 2-3 days for you to receive your books depending where you reside in Canada.

Is a membership to RentReadReturn.com available to anyone in Canada?

Yes, the RentReadReturn service is available to all Canadian residents with a valid postal address, internet access and a valid credit card. At this time we do not ship books outside of Canada.

What forms of payment does RentReadReturn.com accept?

We accept all major credit cards.

How do I select the Books that I would like to read?

To start renting books simply create a member account and then browse through our extensive selection of books.  When you see a book you would like to read, click on the "Add To List" button.  Once you have done this the title will be added to your list.  Remember, you should always keep at least 10 books in your list to ensure that you receive your books as soon as possible. Feel free to have many, many books on your list so that you can always keep track of the ones you want to read!

Once you have added titles to your list, and your payment has been processed, simply wait for the books to start arriving in your mailbox.

Can I purchase a book that I have rented?

Absolutely! Some people use RentReadReturn.com exclusively as a "try-before-you-buy" service. Simply send an email to info@rentreadreturn.com advising which book you would like to purchase, and we will send you the "used book" price that has been determined. Should you wish to purchase it, your credi card will be charged the indicated amount.

How are my books shipped?

We ship all of our books via Business Expedited mail through Canada Post. Your selections are mailed out the day we receive your returns. Books are sent to you inside a postage-paid reusable package. If you require another shipping label please email us and we will send one to your e-mail address.  Once you have enjoyed at least 2 books (for the 3-book plan members; 3 books for the 5-7 book plan members; and 5 books for the 11 book plan members), simply place your package in the nearest mailbox and wait for your next book selections to arrive.

How do I contact Customer Service?

If you cannot find the answer to your question in the Frequently Asked Questions section please click on the “Contact Us” tab and contact us in the manner you wish.  Please be aware that long distance phone charges may apply.

Can I cancel my membership anytime?

Yes, you may cancel your subscription to RentReadReturn.com at anytime, and cancellation will be effective immediately. To cancel, simply send an email requesting a cancellation of services to info@rentreadreturn.com. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL-MONTH SUBSCRIPTION PERIODS OR UNREAD BOOKS. Upon cancellation, you will be given seven (10) days to return your outstanding rentals. Failure to return the rentals will result in your Payment Method being billed for such items.



 
Search: in

"I'm really enjoying this service... I've had a couple of books that I just couldn't get into, and it's nice to know I can send them back without worrying that I spent a bunch of cash on a book I don't like. I'm a fan, for sure!"
- Jane T., London, ON

follow us on twitter facebook fan page
Call Us 519-872-READ
Copyright
Rent Read Return 2009 all rights reserved